Dan Dorset had been looking forward to this trip for weeks. Once he was
assigned to help Rancott install its equipment for Boulding, Inc., he arranged his
vacation at a nearby ski resort. The installation would be completed on the 12th, and his
vacation would begin on the 13th--a full week of skiing with three of his old college
Unfortunately, not all of Rancott's equipment arrived on time. Eight of
the ten identical units were installed by mid-morning on the 12th. Even if the remaining
two units had arrived that morning, it would have taken another full day to install them.
However, Dan was informed that it might take as long as two more days for the units to
"Terrific," Dan sighed, "there goes my vacation--and all
the money I put down for the condo."
"No problem," replied Boulding engineer, Jerry Taft. Jerry
had worked side-by-side with Dan as each of the first eight units was installed. "I
can handle this for you. We did the first eight together. It's silly for you to have to
hang around and blow your vacation." Jerry knew why Rancott had sent Dan to supervise
the installation of his firm's new equipment. Rancott's equipment had to be properly
installed in order to avoid risking serious injuries to those who use the equipment. For
years Rancott trusted its clients to follow the carefully stated directions for
installation. But several recent accidents were directly traceable to failure to follow
proper installation procedures. It was now Rancott's policy to send one of its engineers
to supervise all installations.
Dan was confident that Jerry was as fully capable as he to supervise
the installation of the remaining two units. What should Dan do?